Turn Customers Into Powerful Brand Advocates

Want to build a customer community that elevates shopper confidence, drives checkouts and increases loyalty?
We've got you covered.

Community building tools for

Skincare stores 

Customer Profiles

Capture key insights into customer characteristics and requirements such as 'Skin Type' and 'Skin Concerns'.

Attribute Ratings

Insights into the dimensions which matter to customers most such as 'Effectiveness' and 'Speed of Results'.

Photos & Videos

Upgrade from plain text and bring reviews to life with customer submitted photos and videos.

Loyalty Integration

Reward customers for sharing feedback using coupons or an integration with your loyalty program.
See all features

Customer insights that convert

shoppers into buyers

To truly increase check-out rates customer reviews need to be more compelling than basic one liners. Build shopper excitement and elevate purchase confidence by making your reviews genuine decision making tools.

  • Customer profiles
  • Usage guide
  • Product attributes
  • Photos and videos

See how these Shopify stores built their customer communities

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NERD Skincare is a Shopify Plus success story having grown from startup to booming online store in less than 12 months. Choosing the right partners for supporting such growth was a key element of NERD’s success. Okendo has worked with NERD to implement an integrated, multi-channel customer content marketing strategy that delivers a meaningful lift on key ecommerce metrics such as store visitors, check-out rates and average order values.

Trial Result
  • 876 new customer ratings & reviews

  • 164 customer pictures

  • 488 incentivised repeat purchases
See the NERD Skincare Case Study

To date, Scotch Porter has built a loyal base of 70,000+ customers. To better facilitate customer conversations, the team tapped into Okendo to help future shoppers make faster, more informed purchase decisions. The big savings on the subscription fees didn’t hurt either!

Trial Results
  • 405 New Customer Ratings and Reviews

  • 71 Customer Photos and Videos

  • 32% Increase in Review generation Velocity
See the Scotch Porter Case Study


Everything you need to begin building your customer community today.


Automated Review Requests
Targeted Review Requests
Coupons and Loyalty Program Integration
Review Replies
Social Push
Review Highlights
Social Retargeting
Top Rated Products
Community Q&A
  • Question
    Can I keep my existing reviews?
    Absolutely! You can import all existing customer content into Okendo Reviews
  • Question
    I’m too busy to set this up…
    No worries! As official Shopify Partners, we can do the full set-up for you including integrating with your store and configuring the app for your specific needs.
  • Question
    I’m not sure it’s worth $99/month…
    Our amazing customers generate results far exceeding the subscription fee. We’re confident you can too, which is why we offer 30 day free trials - to prove the commercial ROI before you pay a dime.
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Learn more about the best customer reviews app on Shopify 

1-1 demo • Obligation free • You pick the time